1. Introduction
Welcome to Rex Foam! By using our website or visiting our store, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before making a purchase.
Rex Foam is a retailer specializing in foam products, including mattresses, wedges, cushions, and related comfort solutions. We serve our customers both online through our website and in person at our physical store located at:
Unit 9, Hanniwells Business Park, Hardicker St, Manchester M19 2RB, United Kingdom
By accessing or using our website or purchasing from us in-store, you agree to these Terms and Conditions.
We reserve the right to update, modify, or replace these Terms at any time without prior notice. Continued use of our services constitutes your acceptance of any changes.
2. Products
We make every effort to ensure that product descriptions, images, and prices are accurate. However, errors may occasionally occur. We reserve the right to correct any errors, and to modify or discontinue products at any time without prior notice.
3. Ordering and Payment
When you place an order on our website, you are making an offer to purchase products subject to availability and acceptance by us.
- An order confirmation email does not constitute acceptance.
- Orders are only confirmed once payment has been successfully processed.
- We reserve the right to cancel or refuse any order at our discretion.
All payments are securely processed via Shopify’s payment gateway. You agree to provide accurate and complete payment information.
4. Shipping and Delivery
We aim to dispatch orders within 2–3 business days.
- Delivery times may vary depending on location.
- We are not responsible for delays caused by couriers or unforeseen circumstances.
- Shipping costs are calculated at checkout.
5. Returns and Refunds
If you are not satisfied with your purchase, you may return eligible items within [X days] of receiving your order, subject to the following:
- Items must be unused and in original condition
- Certain items (e.g., custom-made foam products) may be non-returnable
To initiate a return, please contact us
Refunds will be issued to the original payment method once the return is approved. Shipping costs are non-refundable unless the item is faulty.
6. Intellectual Property
All content on this website, including text, images, logos, and designs, is the property of Rex Foam and is protected by applicable copyright and intellectual property laws.
You may not copy, reproduce, or distribute any content without our written permission.
7. User Conduct
You agree not to:
- Use the website for unlawful purposes
- Provide false information
- Attempt to damage, hack, or disrupt the website
- Upload malicious software or harmful content
8. Privacy and Data Protection
We are committed to protecting your personal information. Any data you provide will be handled in accordance with our privacy practices.
9. Limitation of Liability
To the fullest extent permitted by law, Rex Foam shall not be liable for any indirect, incidental, or consequential damages arising from:
- Use of our website
- Purchase or use of our products
- Loss of data, income, or business
10. Force Majeure
We are not responsible for delays or failure to perform obligations due to events beyond our control, including but not limited to natural disasters, strikes, war, or government restrictions.
11. Governing Law and Disputes
These Terms and Conditions are governed by the laws of the United Kingdom.
Any disputes shall be resolved through negotiation, and if necessary, through the courts of the United Kingdom.
12. Changes to Terms
We reserve the right to update these Terms and Conditions at any time. Updates will be posted on this page, and continued use of our services indicates acceptance.
13. Contact Information
If you have any questions regarding these Terms and Conditions, please contact us
Address: Unit 9, Hanniwells Business Park, Hardicker St, Manchester M19 2RB, United Kingdom